I’m not sure what you’re on about…

Nice rant in the newspaper recently about the art world’s inability to discuss its works in a way that normal people can understand. But as one poster so accurately put it: It’s not just the art field; it’s most fields. People should be able to express complex ideas plainly, but they confuse complexity of languageContinue reading “I’m not sure what you’re on about…”

Mobile web experience: could do better

People are increasingly using the internet on mobile devices and companies need to provide an equal user experience for visitors accessing their online information in different ways. However, a recent Gomez/dotMobi report says that mobile web performance is getting worse (in the airline, banking and search industries at least): there’s an increasing gap between ‘traditional’Continue reading “Mobile web experience: could do better”

Corporate websites and the case for accessibility

As more and more companies provide and actively encourage their stakeholders to access corporate information online, accessibility is becoming an even greater issue. Accessible websites benefit everyone, both visitors and business. But research shows that many corporate websites are still failing to reach even minimum accessibility standards. Accessibility is a legal requirement for many businessesContinue reading “Corporate websites and the case for accessibility”

Mobile websites…or not?

Twitter has been buzzing about Jakob Nielsen’s latest Alertbox newsletter, in which he says: “To solve the problems [users experience on mobile devices], websites should provide special mobile versions.” My initial thought was that it makes sense in some cases. This is from the perspective of corporate, not e-commerce, websites, because this is where myContinue reading “Mobile websites…or not?”